PLOEGMAN MOVING
and Storage

How Was Your Move With Us?

We are constantly striving for total customer satisfaction.
As someone who has recently moved with us, you're in a wonderful position to tell us how we're doing. Please take a few minutes to answer the following questions. Your comments as well as your satisfaction are very important to us. Thank you for your time.

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Customer Information
*Customer Name:
*Customer Email:
Phone (Contact Number):
Did the Crew(s) Arrive on Time YES NO
Sales Representative
Regarding the SALES REPRESENTATIVE who completed the pre-move survey / estimate Please rate the following:
Attitude. Excellent Good Fair Poor N/A
Professionalism. Excellent Good Fair Poor N/A
Knowledge. Excellent Good Fair Poor N/A
Packing
Regarding the PACKING CREW, please rate the following:
Attitude. Excellent Good Fair Poor N/A
Professionalism. Excellent Good Fair Poor N/A
Appearence. Excellent Good Fair Poor N/A
Dependability. Excellent Good Fair Poor N/A
Care in Packing Belongings. Excellent Good Fair Poor N/A
Loading
Regarding the LOADING CREW, please rate the following:
Attitude. Excellent Good Fair Poor N/A
Professionalism. Excellent Good Fair Poor N/A
Appearence. Excellent Good Fair Poor N/A
Dependability. Excellent Good Fair Poor N/A
Care in moving furniture and loading the van.. Excellent Good Fair Poor N/A
Cleanliness of Vehicle. Excellent Good Fair Poor N/A
Quality of their helpers. Excellent Good Fair Poor N/A
Delivery / Unpacking
Regarding the DELIVERY/UNPACKING CREW, please rate the following:
Attitude. Excellent Good Fair Poor N/A
Professionalism. Excellent Good Fair Poor N/A
Appearence. Excellent Good Fair Poor N/A
Dependability. Excellent Good Fair Poor N/A
Care in moving furniture Excellent Good Fair Poor N/A
Cleanliness of Vehicle. Excellent Good Fair Poor N/A
Care Taken in Unpacking your belongings. Excellent Good Fair Poor N/A
Care taken in assembling your furniture Excellent Good Fair Poor N/A
Quality Assurance
Regarding the QUALITY ASSURANCE representative, please rate the following:
Assistance. Excellent Good Fair Poor N/A
Additional Comments?
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